Refund Policy
Effective Date: 2023-01-01
At UptimeObserver, we stand by the quality of our service and want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a 30-day money-back guarantee, no questions asked.
Eligibility for a Refund
- The refund request must be made within 30 days from the payment date.
- Refunds apply to the initial purchase only; renewals and subsequent charges are not eligible.
- Customers who violate our Terms of Service may be disqualified from receiving a refund.
How to Request a Refund
To request a refund, simply contact our support team at support@uptimeobserver.com with your account details and payment information. We will process your refund within 3 business days.
Additional Information
- Refunds will be credited to the original payment method used during purchase.
- Depending on your payment provider, it may take additional time for the refund to reflect in your account.
- We reserve the right to update or modify this refund policy at any time.
If you have any questions, feel free to reach out to our support team. We appreciate your trust in UptimeObserver!